We predominantly offer a premium home service, allowing clients to enjoy their treatment in the comfort of their own home.

For those who prefer an in-salon experience, we also collaborate with NAMU HOUSE - a boutique salon located in the heart of Fitzrovia, London, renowned for its team of dedicated specialists.

If you’re unable to find a suitable date or time, please do not hesitate to contact us at hellofeatherlashes@gmail.com - we will always do our best to accommodate your needs.

We are a mobile-only service, specialising in premium, bespoke eyelash extension treatments delivered right to your doorstep - available exclusively within London TFL Zones 1 & 2.

For clients who prefer an in-salon experience, we also collaborate with NAMU HOUSE - a boutique salon located in the heart of Fitzrovia, London, known for its team of highly skilled and dedicated specialists.

NAMU HOUSE Address: Fifth Floor, 41-42 Foley Street, Fitzrovia, London, W1W 7TS, United Kingdom

To cancel or reschedule your appointment, please email us at hellofeatherlashes@gmail.com

• 48-Hour Notice: Deposits are fully refundable if you notify us at least 48 hours before your scheduled appointment.

• Less Than 48 Hours: Cancellations or reschedules made with less than 48 hours' notice will result in the deposit being non-refundable, without exception.

We appreciate your understanding as we strive to provide the best service to all our clients.

We always try our best to accommodate late arrivals within 15 minutes from your scheduled appointment. However, please note that this will result in less eyelash coverage due to time constraints.

If you arrive more than 15 minutes late, the appointment will unfortunately be cancelled, resulting in your deposit being lost.

Thank you for your understanding—we look forward to giving you the full feather Lashes experience.

At feather lashes, we are committed to excellence. All treatments are performed by a qualified lash artist, starting with a personalised consultation to align on your expectations.

If you're not fully satisfied with your results, please inform us immediately and follow up with an email on the same day outlining any adjustments you'd like.

While our treatments are non-refundable, we are dedicated to ensuring your satisfaction and will make every effort to accommodate adjustments on or after (up to 3 days) from your initial treatment.

A patch test is not required for your first treatment, as it is not an accurate indicator of allergic reactions in this treatment.

If you’ve had a previous allergic reaction to eyelash adhesives, please let us know. The reaction is likely to recur, possibly with increased severity, and we recommend not proceeding with the treatment.

Please note that the triggering ingredient is the same in all adhesives, so reactions are not brand or salon-specific.